Returns & Exchanges
At Takeya USA, we stand behind our products and offer a 30-day return policy for items purchased directly from our website in their original, unused condition. We want to ensure you are completely satisfied with your hydration gear and offer a seamless process for all returns and exchanges.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack and Ship
Securely package your unused Takeya products in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing